Refund Policy
Last updated: 23 August 2026
This page summarises how cancellation and refunds work for Mealione purchases. It restates, in fewer words, sections 6 and 7 of our Terms of Service; if anything here seems to differ from the Terms, the Terms apply.
Cancelling your subscription
You can cancel at any time, and you never have to write to us, call anyone or wait for us to act.
- Bought through Apple or Google: cancel in your App Store or Google Play account settings. Only the store can stop a store subscription — deleting the app does not, and neither does deleting your Mealione account.
- Bought on our website: cancel in the app, under Profile → Subscription.
Cancelling stops the next payment. It does not shorten the period you have already paid for: you keep access until it ends.
Refunds
Payments are non-refundable except where this policy or the law says otherwise.
- Purchases made through Apple or Google are refunded by Apple or Google under their own rules; we cannot refund them ourselves. Ask us at support@mealione.com and we will point you to the right form.
- Purchases made on our website: if you are a consumer in the European Economic Area or the United Kingdom, you have 14 days to withdraw from a distance contract. If you withdraw within those 14 days, we refund what you paid, less a proportionate amount for the part of the period you already had access to. Wherever you live, any right to cancel or to a refund that your local law gives you applies in full, and nothing in this policy takes it away.
- If something is broken and we cannot fix it, write to us. We would rather refund you than argue.
How to reach us
Email support@mealione.com — we answer within two business days.
HG POINT LIMITED, Spyrou Kyprianou 78, Limassol 3076, Cyprus.